WinHost down

Discussion in 'Open Discussion' started by Växjö Åberg, Mar 16, 2021.

  1. My sites are down, as are yours, most likely. Even is down (which makes it hard to submit a support ticket).

    Any idea when this outage will be over? Is there an official off-site communication channel where we can receive updates and information about these "unplanned" outages? The WinHost twitter account never mentions down time. It would be nice to even see a message that says "we know about the outage - we're working on it".
  2. Looks like things are slowly recovering. Since they (winhost) doesn't really communicate with us consumers of their service, I can only hazard a guess that there were network issues of some sort.

    /agree with your wish for better comms skills from winhost. It's a skill they are definitely lacking in.
    Växjö Åberg likes this.
  3. Wow ! I happened to be sitting on my computer, On UTC Date/Time - Thursday, 18 March 2021 4:08 PM and my sites went down !! WTF?

    1/2 hour before sites were available, I thought I had done something wrong locally on my PC - but obviously other people are having problems too.

    Haven't had a prob with winhost (that I noticed) before, and i'd agree as others have said, Twitter or some other comms, even via email would sweeten the impact , and a post-mortem too !
  4. curtis

    curtis Winhost Staff

    If your sites are having an issue right now, then send in a support ticket and our team will investigate.
    As for Tuesday's outage, we did post a postmortem in our Outages forum.

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