sign up prob. no mail delivered

Discussion in 'Email' started by duchaine, Mar 28, 2011.

  1. sign up prob. no mail delivered


    Got my classified site ready to go almost but can't get mail from site.

    The classified site author put this up. It's something everyone should read. Things to look for in email set up.

    But even with that I can't get it right. I set up SmarterMail. Still, a problem. I have Maybe I should use gmail?

  2. Ray


    I'm a little confused, what exactly is your problem with your email? Are you having problems receiving or sending email? What is the exact error message you are getting? With email, there are many points of failure so you may need to be a little more descriptive on what problems you are having with email.
  3. Well, when I sign up as a new advertiser it says email verification link has been sent but nothing comes. Also, copy to self, no mail either.

    Filling out the contact form, same thing.

    Everything is done properly as far as I can see. Are there any firewalls or filters I don't know about?

    copy to self only on contact form...

    >>>>>>>>>>>>>>>>There was no error messagge... just no mail.
  4. Ray


    What is the email address you are trying to send to but nothing is coming through? Did you check the whois record and made sure that the domain name is pointing to Winhost DNS servers? Often times the is the common cause of failure with email.
    Last edited by a moderator: Oct 14, 2015
  5. Re: prob. no mail delivered

    It's ok. Fresh from Network Solutions.
    currently points to

    Domain Name Server (DNS) (Edit )

    Maybe gmail would be less complicated.

    Last edited by a moderator: Oct 14, 2015
  6. Ray


    OK, let me get this straight. You have a web site and it is uploaded to the Winhost web server.

    In the web server you have a form that sends out email. The email is suppose to go to but it never gets there.


    What email server are you using for the smtp?

    Do you have the code in which your form send out the email?
    Last edited by a moderator: Oct 14, 2015
  7. Ray, this is the lower part of the contact form.

    <span class='titles'>*</span></td></tr><tr><td class='r' nowrap>Length:</td><td valign='bottom'><input type='text' size='4' value='500' name='R4' class='forms'> - Characters Left <input type='checkbox' value='1' name='CC'>- Copy to Yourself </td></tr><tr><td height='40' class='r'></td><td height='40' valign='middle'><input type='reset' value='Reset' name='B2' class='buttons'> <input type='button' value='Contact us' name='B1' class='buttons' onclick="sendmail();"></td></tr></form><tr><td valign='top' class='r'>Note:&nbsp;</td><td>
  8. Ray


    What are you using gmails email address to authenticate to our SMTP server.

    This will not work, you need to use the POP accounts that are in not Google's email address.
  9. I'm on it!!

    Back after trying it out!!

  10. Ray,

    I'm wondering if there is any link to my gmail address at all. Maybe POP3 should be

    LD (what do I know?.... But I do know HTML!)

    From Winhost Email Manager.........

    Email Service: Enabled

    Email Info:

    SmarterMail Manager is created as the admin user by default and is used to manage your SmarterMail email accounts. This user cannot be deleted.
    Last edited by a moderator: Oct 14, 2015
  11. Ray


    OK I'm a little confused. You seem to want to use our email server but you keep talking about gmail. I'm not sure exactly what you are trying to do here.
  12. Ray,

    No, I don't have to have gmail but how do the messages get to me???

    Just wanna make it work. :/

  13. Ray


    Look at this kb article. It gives an example code on how to send email through your website that is hosted on our servers.

    If you are going to use as the smtp server you will need to use the pop accounts assigned to this account. as an example you will use as the login. We will not know what the password to Only you will know that but by default it should match the Site Accounts password when you first registered an account with us.
    Last edited by a moderator: Oct 14, 2015
  14. Ray,

    Did the Contact form on the site. Got Copy to self.

    First time!
    Classified Board Message from: ld (COPY) Back to MessagesFrom: <> To:<>

    AND at
    First time!

    You've got a Message from: ld ( )
    vvvvvvvvvvvvvvvvvvvvvvvvvvvvvv(my test giberish)

    So something is working! TA-DA!

    On the other hand....

    Clicked SmarterMail on desktop - got this error.
    Server Error in '/' Application.
    No connection could be made because the target machine actively refused it

    So I guess I don't need SmarterMail? I can live without it.

    (going back to test again)
  15. Ray, Got them. It does take a minute or so.

    You've got a Message from: L. Duchaine ( ) COPY
    Second test!!!


    Classified Board Message from: L. Duchaine
    show details 9:58 PM (4 minutes ago)

    You've got a Message from: L. Duchaine ( )
    Second test!!!

    So, two times, it's working. Thanks to you Ray, you 'da MAN!

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