secure FTP connection error

Discussion in 'FTP' started by sborcsok, Mar 11, 2013.

  1. Hello,

    First thing is I cannot connect to the support site.
    Error message I have is a standard asp exception page with message:
    Object reference not set to an instance of an object.

    My problem is that I cannot connect to FTP site using filezilla using Require explicit FTP over TLS option.

    Error message is:
    GnuTLS error -110: The TLS connection was non-properly terminated.

    Thanks for help in advance,
  2. I think you really should open up a ticket for your FTP issue.

    What URL are you using to access the support portal?

    You can also send an email directly to support by using the email address i send to you in a private message, but they will need to authenticate you so make sure to include the questions and answers to the security questions from your Control Panel.

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