First question: What do you provide for support? I'm not sure I like the idea of a community place, is there a place for custmers to have private support so I can do to my customer support area and see only my tickets? Or even a chat? Question 2: Is Sql2008 and Reporting Services? availble. Will my database be available for me to backup and download to my local sql server? I notice you offer 2 months free, if I cancel within the first two months because you don't offer what I need, does that mean I pay nothing? I already have a domain name, is there a charge for transfering it over to your site? Will I be able to test your site before transfering my domain name over? Thank you for your help.