Problem with LOGIN

Discussion in 'General troubleshooting' started by luisf350, Aug 6, 2015.

  1. Hi, I have a problem with my login... Yesterday a bought the Max Plan, and today I recived the confirmation for that. But I can't enter to the site, because my login info didn't work.
    I tried using "Forgot Username" and send me 2 usernames (numbers both) and then I click y "Forgot Password" and send me the link to reset password but, when I try to enter to the site, with the new password recived, el portal gives me this message:
    Your login attempt was not successful. Please try again​
    I can't put a Ticket, becuase I can't enter to the site.

    Can anyone help me with this????

    Thanks all!!!!
  2. curtis

    curtis Winhost Staff

    send an email to billing at Winhost dot com and let them know what is going on.
    Last edited by a moderator: Oct 14, 2015

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