Main Domain not active

Discussion in 'General troubleshooting' started by Stanford Douglas, Jul 3, 2015.

  1. My main domain name, www.apcserver.com doesn't work, it just returns a blank page, but the alternate, apcserve.w20.wh-2.com does work. I have a redirect page there that takes you to my main site.

    Is there some action on my part that I need to take or does it just take time?

    Regards,
    Stan
     
  2. In addition I cannot add a site with IIS 7 Manager Login using Secondary Web URL of apcserve.w20.wh-2.com and site name apcserver.com.
    To get ftp top work I had to use ftp.w20.wh-2.com because ftp.apcserver.com would not connect successfully it resulted in
    "Connection attempt failed with "EAI_NODATA - No address associated with nodename"."
    Stan D.
    .
     
  3. Elshadriel

    Elshadriel Winhost Staff

    You need to update your name server information to point to:

    ns1.Winhost.com
    ns2.Winhost.com
    ns3.Winhost.com

    You have it pointed here right now:

    NS1.DOMAINDISCOVER.COM
    NS2.DOMAINDISCOVER.COM

    For IIS 7 Manager, make sure you're using the Connect to a Site option and not Connect to a Server.
     
    Last edited by a moderator: Oct 14, 2015

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