How to contact us for support

Discussion in 'General troubleshooting' started by Michael, Aug 31, 2011.

  1. Service-related issues
    To open a helpdesk ticket for technical support or billing, log in to the support portal using your hosting account username and password. Once logged in, a "Submit a Ticket" icon will be available. You may also view open or previously resolved tickets by clicking the "View Tickets" icon.

    Application or coding issues
    If you have a question about applications, errors related to coding or anything else not directly related to the hosting service itself, please check the forum and Knowledge Base for solutions. To ask a question in the forum you will first need to register. Your hosting account is not associated with the forum login.
     
    Last edited: Oct 14, 2015

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