I need to use ftp://user:firstname.lastname@example.org for my clients to download report files. The ftp connects but to the root at eprospector.com not the directory of the ftp user. I thought the tool "FTP Users" allowed us to create 5 ftp users with one or more different directories. I have used this process on other hosted sites. The connected directory is aspnet_client not the ftp users directory I set up using the tool. Any ideas why this is not working from the browser, it works fine when connecting with WS_FTP pro.