Can't receive mail in SmarterMail Enterprise 9.4

Discussion in 'Email' started by kschaeffer, Mar 4, 2013.

  1. I can send mail from SmarterMail Enterprise 9.4 to external mail account. Cannot receive mail from external mail account.

    Message returned; Error message received:

    Reporting-MTA: dns;
    Arrival-Date: Mon, 4 Mar 2013 22:04:56 -0500
    Received-From-MTA: dns; fed1rmimpo110 (

    Final-Recipient: RFC822; <>
    Action: failed
    Status: 5.1.1
    Remote-MTA: dns; (
    Diagnostic-Code: smtp; 550 5.1.1 <> recipient rejected

    I have tried numerous configurations.
    Ideas, solutions welcomed.
  2. rum

    rum Winhost Staff

    The MX record of your domain does not point to our mail server, therefore email messages are not being routed to your SmarterMail server: MX preference = 30, mail exchanger =

    You need to point MX record to the SmarterMail email server provided for your Winhost site.
    Last edited by a moderator: Oct 14, 2015

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