550 Access is Denied

Discussion in 'FTP' started by raisedbyninjas, Jan 6, 2012.

  1. I'm unable to create directories. I've tried connecting in active and passive mode using FileZilla, as well as net2ftp.com.

    Status: Resolving address of ftp.mypbcsco.w07.Winhost.com
    Status: Connecting to 96.31.35.71:21...
    Status: Connection established, waiting for welcome message...
    Response: 220-Microsoft FTP Service
    Response: 220 Winhost.com FTP
    Command: USER mypbcsco
    Response: 331 Password required for mypbcsco.
    Command: PASS **************
    Response: 230-Welcome
    Response: 230 User logged in.
    Command: SYST
    Response: 215 Windows_NT
    Command: FEAT
    Response: 211-Extended features supported:
    Response: LANG EN*
    Response: UTF8
    Response: AUTH TLS;TLS-C;SSL;TLS-P;
    Response: PBSZ
    Response: PROT C;P;
    Response: CCC
    Response: HOST
    Response: SIZE
    Response: MDTM
    Response: REST STREAM
    Response: 211 END
    Command: OPTS UTF8 ON
    Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
    Status: Connected
    Status: Retrieving directory listing...
    Command: PWD
    Response: 257 "/mypbcsco" is current directory.
    Command: TYPE I
    Response: 200 Type set to I.
    Command: PORT 192,168,1,2,250,242
    Response: 200 PORT command successful.
    Command: LIST
    Response: 125 Data connection already open; Transfer starting.
    Response: 226 Transfer complete.
    Status: Directory listing successful
    Status: Retrieving directory listing...
    Command: CWD /
    Response: 250 CWD command successful.
    Command: PWD
    Response: 257 "/" is current directory.
    Command: PORT 192,168,1,2,250,245
    Response: 200 PORT command successful.
    Command: LIST
    Response: 125 Data connection already open; Transfer starting.
    Response: 226 Transfer complete.
    Status: Directory listing successful
    Status: Creating directory '/MyData'...
    Command: MKD MyData
    Response: 550 Access is denied.
    Command: MKD /MyData
    Response: 550 Access is denied.
     
    Last edited by a moderator: Oct 14, 2015
  2. Elshadriel

    Elshadriel Winhost Staff

    Try restarting your computer to clear any current FTP connections. I just created the MyData directory using FileZilla without any problems.
     
  3. Still having the same problem.
     
  4. Do you have any local firewall / antivirus turned-on? If so, please temporarily turn it off also how do you get connected to internet? Direct connection (wireless/cable) or via network hub?
     
  5. I only run the Windows 7 firewall and Microsoft Security Essentials. They are both disabled. My PC is connected by ethernet to my modem/router. I put my PC into the DMZ and still have the error. I also tried tethering my PC to my mobile phone and get the same 550 error. Then I installed an FTP client on my phone and still get the same error.

    Including the Net2FTP website, that is 3 independent connections that all return the same error.
     
  6. Ok, I've figured out the issue. When I login, the default directory is a subdirectory named after my username. I have write permissions there. If I navigate to the parent directory I can only see the aspnet_client directory and I do not have write permissions there.
     
  7. If you're having problems accessing a specific folder, let support know as we'd have to reset the permissions on that specific folder for you.
     

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