Packet loss

Discussion in 'General troubleshooting' started by Justen, Aug 6, 2014.

  1. Hey guys, it seems some of my packets pass though your servers on their way from Chicago and get lost, I was wondering if you would mind taking a look into it for me?

    Trace route 2.jpg
     
  2. Which servers would those be? "On the way from Chicago" to where?
     
  3. Back to my personal computer, way up here in Saskatchewan. Hop 1 is my personal computer, Hop 8 is you guys, Hop 9 is the destination server.

    64.94.32.87
     
    Last edited: Aug 8, 2014
  4. That's an Internap router, nothing to do with us.

    We are a web host. The connection from you to a server in Chicago wouldn't ever touch us.
     

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