Dear, right now, I can't open CPanel on the page https://cp.Winhost.com/ and I can't open my service on http://www2.etajnica.com/Pisarna3/MojaPisarna3.aspx. Could you explain to me, why I can't open it? Thank you. Tomaž
Try running a ping and traceroute test to cp.Winhost.com and www2.etajnica.com. Then give us a copy of the results and we'll help you review it. http://support.Winhost.com/KB/a560/general-network-troubleshooting-tools-ping-traceroute.aspx
Dear Ray, Pinging cp.Winhost.com [216.52.229.21] with 32 bytes of data: Request timed out. Reply from 216.52.229.21: bytes=32 time=193ms TTL=40 Request timed out. Reply from 216.52.229.21: bytes=32 time=325ms TTL=40 Request timed out. Reply from 216.52.229.21: bytes=32 time=379ms TTL=40 Reply from 216.52.229.21: bytes=32 time=190ms TTL=40 Request timed out. Reply from 216.52.229.21: bytes=32 time=190ms TTL=40 Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Reply from 216.52.229.21: bytes=32 time=425ms TTL=40 Request timed out. Reply from 216.52.229.21: bytes=32 time=191ms TTL=40 Request timed out. Reply from 216.52.229.21: bytes=32 time=189ms TTL=40 Reply from 216.52.229.21: bytes=32 time=243ms TTL=40 Request timed out. Request timed out. Reply from 216.52.229.21: bytes=32 time=192ms TTL=40 Request timed out. Request timed out. Request timed out. Reply from 216.52.229.21: bytes=32 time=191ms TTL=40 Reply from 216.52.229.21: bytes=32 time=194ms TTL=40 Reply from 216.52.229.21: bytes=32 time=193ms TTL=40 Reply from 216.52.229.21: bytes=32 time=190ms TTL=40 Request timed out. Reply from 216.52.229.21: bytes=32 time=245ms TTL=40 Request timed out. ---------------------------- Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Administrator>tracert cp.Winhost.com Tracing route to cp.Winhost.com [216.52.229.21] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.1.1 2 11 ms 12 ms 11 ms 89-212-0-1.gw.t-2.net [89.212.0.1] 3 11 ms 12 ms 11 ms 84-255-210-177.core.t-2.net [84.255.210.177] 4 12 ms 12 ms 12 ms 84-255-250-1.core.t-2.net [84.255.250.1] 5 14 ms 13 ms 13 ms 84-255-250-46.core.t-2.net [84.255.250.46] 6 16 ms 17 ms 17 ms win-b2-link.telia.net [213.248.104.157] 7 18 ms 18 ms 51 ms win-bb2-link.telia.net [80.91.246.198] 8 30 ms 30 ms 30 ms ffm-bb2-link.telia.net [80.91.246.140] 9 * * * Request timed out. 10 * * * Request timed out. 11 40 ms 39 ms * cr2-TE-0-3-0-0.frankfurtft3.savvis.net [204.70.2 06.157] 12 186 ms 186 ms 185 ms cr1-bundle-pos1.losangeles.savvis.net [204.70.19 7.26] 13 * 187 ms 188 ms hr2-te-1-0-0.elsegundola1.savvis.net [204.70.203 .89] 14 185 ms * * hr1-te-1-0-1.elsegundola1.savvis.net [204.70.203 .69] 15 * 189 ms * hr2-te-1-0-0.irvine2oc2.savvis.net [204.70.204.1 93] 16 190 ms * * hr1-te-1-0-1.irvine2oc2.savvis.net [204.70.204.1 65] 17 * * * Request timed out. 18 * * * Request timed out. 19 190 ms 190 ms 192 ms 96-31-33-227.hostcollective.com [96.31.33.227] 20 * 189 ms * cp.Winhost.com [216.52.229.21] 21 * * * Request timed out. 22
It looks like there maybe some issue with your ISP's upstream provider. 8 30 ms 30 ms 30 ms ffm-bb2-link.telia.net [80.91.246.140] 9 * * * Request timed out. 10 * * * Request timed out. 11 40 ms 39 ms * cr2-TE-0-3-0-0.frankfurtft3.savvis.net [204.70.206.157] Have you contacted your ISP and verify if their backbone maybe having some issues?
