I can not receive email to [email protected]

Discussion in 'Email' started by Rsafa, Aug 15, 2012.

  1. Hi
    I need to install SSL on the site to protect my database. I did all needed to do, upgrade to MAX plan, order RapidSSL, start the email service and introduce [email protected] to RapidSSL.
    Now I am sitting and waiting for confirmation email in last 2 hours. :(:mad:
    - I went to setting and changed the password and gave a back-up email address.
    - send an email -- successful, then reply to the same address, this is the result:

    Delivery to the following recipient failed permanently:

    [email protected]

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 #5.1.0 Address rejected. (state 13).

    ----- Original message -----

    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
    d=gmail.com; s=20120113;
    h=mime-version:in-reply-to:references:date:message-id:subject:from:to
    :content-type;
    bh=UR7rogsYsg7768nvo0yj+iQSp5sDXHdbJKdAbUoHJ2o=;
    b=Mp0Yv/QllLjeZVKht8betAkAaS3AmwGDwoUYXTgEbSMRpaQuLQyF4kymOASOS14z5H
    m1JtuyEodaC8ZgImllRGWhbYEfsT8JN2Ys9L6y9BSYT+AnTvDdHjlaUOt6Itt5bjC+2o
    YN2QkB3cYJd+/y69gm09I98p63fJ9iT4BMxT3VAE0D1c96tP1Zj/17CzeXRngajuOEVj
    CiOqydGFt9CNNYPXGzTGGzBiAWp/xBPnHeMtBUYqw649IqUfzpjJsl523rdh3c0nOBuq
    dd16BzG+Y21CCeSbd6ZDWeK1MIC6QSmJbs9OS/cDrg4ik698J7B5vt8ca8IScXMVQn/x
    yOlw==
    MIME-Version: 1.0
    Received: by 10.60.170.138 with SMTP id am10mr3310841oec.115.1345080832851;
    Wed, 15 Aug 2012 18:33:52 -0700 (PDT)
    Received: by 10.76.76.164 with HTTP; Wed, 15 Aug 2012 18:33:52 -0700 (PDT)
    In-Reply-To: <179c48d6$46e3d429$621f3d00$@com>
    References: <179c48d6$46e3d429$621f3d00$@com>
    Date: Wed, 15 Aug 2012 21:33:52 -0400
    Message-ID: <CA+KCJDCQe-Zzzv+Zp+Xfdue6VAcsSvu652Rm6H7zn3-k+BXPdA@mail.gmail.com>
    Subject: Re: test
    From: Ramin Safa <[email protected]>
    To: [email protected]
    Content-Type: multipart/alternative; boundary=bcaec517a4a03c7ccc04c75809de​
     
  2. Elshadriel

    Elshadriel Winhost Staff

    Your MX records are not set correctly. You need to update them or point your name servers to:

    ns1.Winhost.com
    ns2.Winhost.com
    ns3.Winhost.com

    in order for your email to be delivered correctly.
     
    Last edited by a moderator: Oct 14, 2015
  3. thank you. I did that and still, no email comes.
     
  4. problem solved

    I think it was the matter of time. The mail is working now. Thank you
    :):)
     
  5. Elshadriel

    Elshadriel Winhost Staff

    It takes some time for the DNS to propagate. Glad it's working now.
     

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