We'll need the domain name to check on the account status. You may want to email us. If you are using an existing domain, have you updated the domain name servers? If yes, it can take a day or two for the new dns info to propogate through the internet.
The delay is due to local DNS caching which is outside of anyones control. Please check out: http://support.Winhost.com/KB/a519/i-signed-up-using-my-own-domain-updated-my-dns-why.aspx For many users, a couple hours may be right, but for the update to reach everyone in the world, it may take a couple days.
