404 Errors on Classic asp webiste

Discussion in 'General troubleshooting' started by Jack G, Oct 7, 2015.

  1. I have a classic asp website http://mypool.com, I am new to Winhost and this is my first forum post. When reviewing the logs files I am consistently seeing three 404 errors:
    The first is: / No Referrer
    Second is: /Products/Catalog/product.asp
    Third is: /Cart/cart.asp No Referrer

    A normal query for the second error would be:

    http://www.mypool.com/Products/Catalog/product.asp?product=LA-00500

    All these pages are dynamically created by asp scripts querying the database

    And a normal query for the third error:

    http://www.mypool.com/Cart/cart.asp?product=AU-01000

    Any suggestions on how to trouble shoot or resolve these issues would be greatly appreciated.
     
  2. ComputerMan

    ComputerMan Winhost Staff

    Did you resolve your issue?

    I ran your site using Google Chrome's Developer tools to see what elements might be 404ing and I didn't see any error messages.

    What type of log files are you referring to?

    If you're referring to HTTP log files. There are some scan bots that will try to find common named files and directories like /admin or /login.aspx

    The 404 error messages you might be seeing in the HTTP log files. Might the bot looking for a page or directory that really isn't there.
     
  3.  

    Attached Files:

  4. When I explore the site, I rarely see any 404 or 500 errors unless I am testing.
    I have attached a zip file containing a word document showing the 404 and 500 errors that are showing up (yesterday's log). Hope this helps.
    While I check the site in Dreamweaver for broken Links, I can't find any. I thought it might be a relative path issue, but cannot find the root of the problem. A lot of the 404 asp errors are valid pages?

    Thanks
    Jack
     
  5. ComputerMan

    ComputerMan Winhost Staff

    I can't open the file locally. It says that the zip file is empty.

    Where did the logs come from? What are you using to get the logs?
     
  6. The logs are from the website mypool.com they are located in the directory : /mypoolco/httplog I am using web log expert to analyze the raw files. I have re-uploaded the zip file that contains a word document with the error result.

    Jack
     

    Attached Files:

  7. These could just be bots or spiders requesting non-existent pages. If you don't see errors on any valid page requests it's probably nothing to worry about.
     
  8. Thank you for your reply:
    Assuming they are bots, can you suggest a way to trap for these issues. Also, from what I understand Google considers mypool.com/index.html and "/" as being different.
     
  9. If you tell Google analytics that / and /index are the same page they will stop counting them separately.

    I'm not sure what you mean by "trap for these issues."
     

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