Resolved and currently monitoring Support Portal Login Issue

Discussion in 'Outages and maintenance' started by rum, Sep 2, 2026.

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  1. rum

    rum Winhost Staff

    We are currently aware of an issue preventing some customers from logging in to our Support Portal to submit support tickets. Our System Administrators are actively investigating the issue and expect to have it resolved soon.

    In the meantime, if you require assistance, please contact our Support Department directly by emailing [email protected].

    To help us verify account ownership and assist you without unnecessary delays, please include one of the following in your initial email:

    • The answer to one of the security questions configured on your Winhost account, or

    • The last four digits of the credit card associated with your account.
    We apologize for the inconvenience and appreciate your patience while we work to restore normal access to the Support Portal.
     
  2. Elshadriel

    Elshadriel Winhost Staff

    The issue with the Support Portal should be resolved now.
     
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