SSL Certificate, Organization Name

Discussion in 'General troubleshooting' started by jabarkas, Sep 26, 2016.

  1. I'm not sure if this should be a WinHost or a RapidSSL support question.

    When my email comes in to approve my RapidSSL certificate the "Organization" value is empty.

    I can see "Organization" filled out when generating a CSR on the Winhost end and everything looks good when I go to submit the CSR and order a certificate.

    Note: "Organization Unit" field and all other fields in the CSR work fine. It is "Organization Name" that doesn't work. I'm filling out a 16 char long value with 2 spaces and there are no special characters.

    Note: I have a ticket in progress asking for an upgrade from Windows 2008 to 2012. I'm going to hold off on ordering SSL and generate a new CSR when that upgrade is done.
  2. curtis

    curtis Winhost Staff

    What you are reporting needs further investigation. Can you open a Support Ticket regarding this issue. Thank you.

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