Spam Protected Senders Rule

Discussion in 'Email' started by zgdt, May 13, 2010.

  1. How do you use the protected senders filter rule along with other filter rules? I have tried putting the protected senders rule as number one on the list, but if I do, it ignores my other filter rules. If I put as last, then the protected senders go to the deleted.

    My strategy is to have a filter rule to delete all "message is automated" emails. However, I want to protect my protected senders.
  2. Ray


    I am assuming you are speaking of SmarterMail.

    Try going to the Trusted Sender list and place the email address there.
  3. spam rule

    I tried the full email address in protected senders. But now nothing is being filtered.

    It seems to be disregarding my second rule which combines two things:
    (1) Message is automated - move to delete folder
    (2) Contains specific words - move to delete folder
  4. Ray


    Do you have an email address we can test?
  5. Ray


    Did you also set the spam filter? Make sure you impose the spam filter with the proper actions.
  6. I set the spam filter, and everything is still leaking through filter. It is disregarding the 2nd separate rule.
  7. Ray


    Last edited by a moderator: Oct 14, 2015
  8. Yes, I saw the test. I can get the second rule (i.e., contains specific words and message is automated) to work when it is by itself. However, when I add the trusted senders rule, it disregards the second rule.

    Today, for instance, my Inbox was full of the viagra automated messages. I can get these to filter when I delete the trusted senders rule.

    The question is how do I get them both to work together?
  9. Ray


    Post some of the email headers of the spam you are getting on the thread.

    What I suspect is happening is someone is forging there From or Reply to address with your email address. This is a weakness with SMTP and I'm afraid it cannot be stopped.
  10. Here is a header

    Return-Path: <>
    Received: from [] by with SMTP;
    Wed, 19 May 2010 17:25:51 -0700
    From: "Pfizer-certified Viagra online" <>
    Subject: For garyt - Get 83% discounts today. wrong The
    Date: Thu, 20 May 2010 08:27:02 +0800
    MIME-Version: 1.0
    Content-Type: text/html; charset="ISO-8859-1"
    Content-Transfer-Encoding: 8bit
    X-SmarterMail-Spam: SPF_None, SpamCop, Reverse DNS Lookup, SpamAssassin 37.8125 [raw: 12.1], DK_None
    X-SmarterMail-TotalSpamWeight: 0 (Trusted Sender)
  11. Ray


    Yeah it does look like someone is forging their From address with your email address.

    try looking at this kb article.

    You may want to try and find the owner of this IP address

    If you can find the ISP that holds this IP address you should be able to contact them and let them know that someone who is using this IP address is sending out spam with your email address. Hopefully it is a customer of there's and they can either put a stop to it or even suspend that account.
    Last edited by a moderator: Oct 14, 2015

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