SmarterMail Transfer

Discussion in 'Email' started by GScom, May 11, 2013.

  1. Hi,

    I'd like to switch a client from another host to Winhost. The current host uses SmarterMail also.

    Do we have any info on how to do this transfer? I'm not too familiar with email programs. They use Outlook to read and send emails.

    I'd like to switch them transparently without them losing their old emails, logins, passwords, etc.

    Thank you
    Last edited by a moderator: Oct 14, 2015
  2. ComputerMan

    ComputerMan Winhost Staff

    You can use the inbox migration tool in SmarterMail.

    Create the email user on SmarterMail on our end.

    Login to SmarterMail with the new email user.

    Click on "Settings" and expand the "Advance Settings" folder.

    Click on "Mailbox Migration".

    Click on the drop down menu and select "Other".

    Place a check mark next to "Email"

    Click on "Next".

    Now start entering your POP3 settings from your other hosting provider and migrate the email messages via POP3.

    All the email messages on the other email server will move to our email server.

    You might want to backup the email messages locally just in case too.
  3. Thanks!

    We follow these steps once for each email address the client has?
  4. ComputerMan

    ComputerMan Winhost Staff

    Yes, you would need to do it for each of the email users. :)

  5. Thanks!

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