Hi, I'd like to switch a client from another host to Winhost. The current host uses SmarterMail also. Do we have any info on how to do this transfer? I'm not too familiar with email programs. They use Outlook to read and send emails. I'd like to switch them transparently without them losing their old emails, logins, passwords, etc. Thank you
You can use the inbox migration tool in SmarterMail. Create the email user on SmarterMail on our end. Login to SmarterMail with the new email user. Click on "Settings" and expand the "Advance Settings" folder. Click on "Mailbox Migration". Click on the drop down menu and select "Other". Place a check mark next to "Email" Click on "Next". Now start entering your POP3 settings from your other hosting provider and migrate the email messages via POP3. All the email messages on the other email server will move to our email server. You might want to backup the email messages locally just in case too.