My WebSite Blew Up !

Discussion in 'General troubleshooting' started by nycsoftware, Jun 19, 2011.

  1. Hi, hosted at Winhost this is a wordpress site ...

    I have a problem I've been very busy and hadn't been keeping an eye on things I went to my site and was getting black screens. I realized this was part of my error screen but not the whole thing (wasn't loading the image, strange because error page was set in IIS). I figured maybe you guys upgraded php or something. So I upgraded to the newest wordpress and now (turned errors off and now I have nada ... )

    PHP Notice: add_option was called with an argument that is <strong>deprecated</strong> since version 2.3 with no alternative available. in E:\web\nycsoftw\wp-includes\functions.php on line 3389

    on all my pages .... some have plugin errors to boot ...

    Help please !
    Last edited by a moderator: Oct 14, 2015
  2. Try disabling your plugins and see if you still get the error on the main page. If you do, try switching to the default theme and see if the errors persist.
  3. This is a Wordpress related issue, which occurs when plugins being used are not compatible with the new Wordpress versions.
  4. how do I disable the plugins if I can't get into the site ??? In the database ... does anyone know what tables / values ?

    Also its strange because the weirdness started before I upgraded WP
  5. The problem was indeed the plugins, and the solution was to (first backup) connect to mySQL database via workbench and query the active plugins:

    SELECT * FROM `yourDB`.`wp_options` WHERE option_name = 'active_plugins';

    save it smoewhere :then blow them out like

    UPDATE `youDB`.`wp_options` SET option_value = '' WHERE option_name = 'active_plugins';

    Now I just have to figure out which plugin was at fault ...
  6. Glad you got it worked out. You probably will have to enable each plugin one by one, and of course, test after you've enabled a specific plugin. It's going to be tedious, but hopefully you'll fine the module which is causing the problem.
  7. I have allready narrowed down the plugin however now I am back to my original problem, most of wordpress doesn't work. I can get to the dashboard but if I click on posts, or media, I get a black pages with the following html ...

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "">

    <html xmlns="">
    <body style="background-color:Black;">

    <img src="Global/construct.png" alt="Construction" title="Construction" align="middle"/>


    strang to because from a page (that works) if I hit edit I can go to the page but can't get there from in the dash. I took all error redirects out of my web.config

    Any ideas ?? This is driving me nuts, worst possible timing ...

    Also this one page exhibits the same behavior:
  8. Once you rule out the plugins you have to start looking at the theme(s). If you can't get in via wp-admin, you can FTP in to /wp-content/themes/ and rename your active theme. That should force WordPress to use the default theme (which should allow you to log in normally).

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