IsAuthenticated = false ?

Discussion in 'General troubleshooting' started by homeschoolcalendar, Mar 28, 2011.

  1. Just uploaded my site to Winhost; user can log in everything works for a few minutes and then eventually every single request is non authenticated (User.Identity.IsAuthenticated = false);

    The site works just fine local. Anything I need to be aware of with Winhost?

    p.s I have no timeout set for forms authentication.
     
    Last edited by a moderator: Oct 14, 2015
  2. Ray

    Ray

    It sounds like you application pool is hitting one of the thresholds we have on the server that will cause one's application pool to be recycled. These are our conditions we set on the server to protect it from a rogue application consuming all of the servers resources.

    1) More than 20 minutes of idle time (no http request in 20 minutes)
    2) The application uses more than 100 MB of memory for the Basic plan and 200 MB of memory for the Max and Ultimate plan.
    3) The application uses more than 70% of CPU resources for more than 5 minutes

    Open a ticket to our support department and ask them if they can check the event log to verify if any of these conditions are being met.
     

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