My fbt address is "fbt.softaccounting.net" and user name is "softacco". Problem is I can neither create www folder nor upload any file any where. While trying to find what causes the problem, I found the following different folder structures: (Site 1) my other fbt site where everything is up and running: Server /www/aspnet_client/system_web (Site 2) Winhost fbt site where there are problems: Server /aspnet_client/system_seb That means I don't have www and other folders such as database folder under the root in the first place. The automatically generated "aspnet_client" folder should have been under "www" where I am allowed to upload my files. Please advise. Thank you. David (PS: I am using ClassicFBT program which works just fine and got no firewall problem)
I'm just curious, what is 'FBT'? were you referring to FTP (File Transfer Protocol)? Asp_net Client is a directory which generated automatically after a hotfix from Microsoft applied to our server and its a read only directory. Your site should run from the root of your account itself which is E:\web\YOURDOMAIN\ You should be able to upload directories/files to your root with no problem. If there is an issue, I recommend opening a ticket to support department with the FTP log from your session attached
I am having the same issue Could you explain how you got it fixed for those who have the same problem. Thanks Kord
my xp ftp (my network places) has lost all the folders from my host site, leaving me with only "aspnet_client" folder that contains nothing of any use... this sounds like what happened to softacco, and I'd sure like to fix the problem.
I followed the advice to open a ticket and was instructed how to enter my ip in the webshell info, fixed the problem