how to login to my machine

Discussion in 'General troubleshooting' started by simmer, May 11, 2014.

  1. Hi,

    I just bough a Winhost basic memberhsip. I can login to control panel.
    So how can i login to machine so that i can see all softwares and upload files to it and then can puclish website.
    I developed my website using visual studio 2010, asp.net sql server 2008 r2 in my local environment.

    Thanks.
     
    Last edited by a moderator: Oct 14, 2015
  2. ComputerMan

    ComputerMan Winhost Staff

    We don't provide customers with access directly onto our web server because we host everyone in a shared hosting environment.

    Read the following knowledge base articles on getting started with your site account:

    https://support.Winhost.com/KB/a713/control-panel-site-manager-tutorial-site-info.aspx
    https://support.Winhost.com/KB/a714/control-panel-site-manager-tutorial-site-tools.aspx
    https://support.Winhost.com/KB/a712/getting-started-with-your-Winhost-site-control-panel.aspx

    If you created an application using Visual Studio please read our knowledge base article on how to web deploy the application onto our server here: https://support.Winhost.com/KB/a1092/how-do-i-deploy-visual-studio-2012-web-application.aspx

    For information on how to transfer a local SQL database onto a Winhost SQL database please read our knowledge base article here: https://support.Winhost.com/KB/a1049/how-to-transfer-your-local-sql-database-to-Winhost.aspx

    For information on how to connect to your site using IIS Manager read our knowledge base article here: https://support.Winhost.com/KB/a628/using-the-microsoft-iis-70-manager.aspx
     
    Last edited by a moderator: Oct 14, 2015
  3. I uploaded my all project files to root directory using ftp
    Also I restored the database on Winhost from sql backup after i uploaded it via ftp.

    whats next step here ?
     
    Last edited by a moderator: Oct 14, 2015
  4. Its working fine now.. but in my website I am sending emails out and I am getting this error "server does not support secure connections"
    I am using Host = "mail.sdonlineportal.com" but which username and password I use.
     
  5. I used username = [email protected]
    and password which is my general passowrd is but getting above error message.
     
  6. Don't use SSL when connecting to your mail server to send through it, just use plain SMTP over port 25 or 587.

    Also since your web server's localhost SMTP service is disabled you will need send through your mail server's SMTP service at "mail.yourdomain.com".
     
  7. So in my local env in my code I used

    Host = "mail.sdonlineportal.com",
    Port = 587,
    EnableSsl = false,
    DeliveryMethod = SmtpDeliveryMethod.Network,
    UseDefaultCredentials = false,
    Credentials = new NetworkCredential(Username, Password)

    username : [email protected]
    password: xxxx (which i set by me)

    and now emails going fine to say gmail but when I test this same on hosted website on Winhost emails not going out ?

    I also try to changed settings in SMTP Email in IIS manager for Winhost website
    emailaddress: [email protected]
    SMTP address: mail.sdonlineportal.com
    port: 587
    Authentication settings: not required

    and even then email not going out.
     
    Last edited by a moderator: Oct 14, 2015
  8. even with authentication settings with above username and password its still failing.
     
  9. ComputerMan

    ComputerMan Winhost Staff

    I would say make sure you're using the correct password when sending the email message out. Try login into the mail interface directly to make sure you're using the correct password for the postmaster email account.

    If you forgot the password you can change it by following the instructions below:

    You will need to login to the SmarterMail system with the postmaster email account first in order to change the password for the email user. To do this please login to your control panel on Winhost.

    Once you have logged in to your Winhost control panel. Click on the Sites tab at the top. Or simply click here: https://cp.Winhost.com/sites/

    Then click on Manage next to the site you wish to manage.

    Click on the Email box under site tools. Or simply click here: https://cp.Winhost.com/sites/email.aspx

    Then click on the link SmarterMail Manager

    The link will automatically log you into the SmarterMail email system.

    Once you are in the SmarterMail email system. Click on the Settings button. (Looks like a gear icon)

    Then expand the Domain Settings folder if it is not already expanded.

    Click on Users

    Click on the Email User.

    Click edit.

    Enter the new password in the New Password field box and also re-enter the confirm password in the field provided.

    Then click Save

    Then use the new password for your email account.
     
    Last edited by a moderator: Oct 14, 2015
    Michael and Elshadriel like this.

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