How do we view website diagnostics?

Discussion in 'General troubleshooting' started by RuthMcNabb22, Jul 24, 2018.

  1. I have enabled diagnostics for my website so that I can track a problem I am having, but I don't know where in the Control Panel I can VIEW those diagnostics? How do I use them to track down my website problem?

    Also, how do I set permissions on my website files. I don't think that is the issue I am having, but I want to be able to verify that is not the problem.

    Thank you.
  2. Elshadriel

    Elshadriel Winhost Staff

    What do you mean by enable diagnostics? Do you mean raw logs? And you don't have to ability to set permissions. If you need your permissions reset, please open up a support ticket, and we'll reset them for you.

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