Current ftp issue

Discussion in 'Outages and maintenance' started by rum, Jul 12, 2018.

  1. rum

    rum Winhost Staff

    There is an issue with ftp service on the servers after WSUS updates. Our system administrators are working on the issue and should be able to resolve it soon.
     
  2. rum

    rum Winhost Staff

    The ftp issue should be resolved by now. If you are experiencing any issue with ftp service please let our technical support know.
     
  3. rum

    rum Winhost Staff

    The same issue is happening again on w04 web server. We are working on this problem.
     
  4. rum

    rum Winhost Staff

    This is recurring issue with the ftp service on number of servers. We are investigating it.
     
  5. Richards

    Richards Winhost Staff

    The FTP issue caused by Windows Updates is still under review and FTP connectivity will unfortunately still be intermittent.
     
  6. Any estimate on when this will be resolved? Still can't connect to my FTP on w13
     
  7. Site went down for a few minutes but it's back up and am now able to connect to FTP
     
  8. Elshadriel

    Elshadriel Winhost Staff

    The servers should be good now, but if notice anything, please open up a support ticket immediately so that we can investigate further.
     
  9. rum

    rum Winhost Staff

    The issue re-occurred on w13 and w14 web servers. Our system administrators are working to resolve it.
     
  10. rum

    rum Winhost Staff

    The issue is happening randomly on the servers. It started happening after Microsoft WSUS updates. Our system administration team along with Microsoft team is trying to figure out what update is causing this issue. They should be able to find the permanent fix as soon as possible.
     

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