Failed to connect to server

Discussion in 'Email' started by westernway, May 21, 2013.

  1. I am trying everything I can go get my WP to connect to my email. I've tried different ports. Plugins, everything. I configured my email through smarter email manager and yes i logged in as info@westernwaymedia.com.

    SMTP email side advanced settings:
    Server Address mail.westernwaymedia.com
    Port 25
    Display Name Western Way Media
    Email Address info@westernwaymedia.com
    Username info@westernwaymedia.com
    Password *********
    Encryption None
    Enable authentication True

    [​IMG]

    Above is my setting in WP and below is the error message I get when I run a test. Please advise.:confused:

    http://westernwaymedia.com/index.php/bad-test-result/
     
  2. Elshadriel

    Elshadriel Winhost Staff

    Last edited by a moderator: Oct 14, 2015
  3. Problem solved. I must say your customer service at Winhost is outstanding!!! You definitely have my future business.
     
    Last edited by a moderator: Oct 14, 2015
  4. Elshadriel

    Elshadriel Winhost Staff

    Thank you. We appreciate your business. :)
     
  5. ComputerMan

    ComputerMan Winhost Staff

    Thank you for the screen shot that always helps too!
     

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