Email alias doesn't seem to work

Discussion in 'Email' started by Rushino, Nov 2, 2012.

  1. Hello,

    I registered yesterday then looked to see if my domain name propagated and yes it seem since i can visit the construction page.

    Ive setup an alias for "support" with an email adress that point to gmail. However, this doesn't seem to be forwarding at all when i send to support@(one of my two domain pointer, the first one is actual domain).

    Anything i am doing wrong ?

    Thanks!
     
  2. ComputerMan

    ComputerMan Winhost Staff

    Did you send the test message using the same Gmail account? If so it might be possible why it didn't work. Gmail has this bug/or rule that doesn't allow this.

    For example: Lets say you have a Gmail account called: MyEmail@gmail.com

    You set up a email alias called support@YourHostedDomain.com and it sends to MyEmail@gmail.com

    You then use MyEmail@gmail.com to send to: support@YourHostedDomain.com

    This will not work.

    Try using a different Gmail account that is not being used as the forwarder.

    Also make sure your domain pointer is using the correct MX records for our email server by doing a nslookup on the domain pointer.
     

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