Delay Issue

Discussion in 'Email' started by 0025694, May 16, 2013.

  1. Hi

    I have a problem about delay.
    I usually send my mail via outlook.
    However, it spends around 10 minutes for sending an email.
    Sometime, it delays more than half day.
    I have to fix this problem quickly because I can't work now.

    Thanks for your help
     
  2. I would suggest that you contact our support department from either the support portal (support.Winhost.com) or [email protected] regarding this issue.

    Also if you could, to help further the troubleshooting process, provide us with the email header for the delayed message when creating the ticket. This will help us to see exactly where the message was being delayed. To view full email headers please see the below knowledge base article.

    https://support.Winhost.com/KB/a1107/how-to-view-full-e-mail-headers.aspx
     
    Last edited by a moderator: Oct 14, 2015

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