Hi, I have CuteFTP 5.0.3 XP and cannot connect. I followed all the instructions given in the support area. Below is the log file. My domain name is pointed to your servers as well. I made sure the password and username is matching. Any suggestions? I use this program to connect to other servers with no problem all the time. STATUS:> Disconnect: Tuesday 17:19:23 10-05-2010 STATUS:> Connect: Tuesday 17:19:24 10-05-2010 STATUS:> Connecting to ftp.naturalindustryjobs.com STATUS:> Connecting to ftp.naturalindustryjobs.com (ip = 96.31.35.33) STATUS:> Socket connected. Waiting for welcome message... 220-Microsoft FTP Service 220 Winhost.com FTP STATUS:> Connected. Authenticating... COMMAND:> USER naturli 331 Password required for naturli. COMMAND:> PASS ******** 530 User cannot log in. ERROR:> Can't log in. Still trying... COMMAND:> USER naturli 331 Password required for naturli. COMMAND:> PASS ******** 530 User cannot log in. ERROR:> Can't log in. Still trying... ERROR:> Can't log in. Disconnecting...