Could not find a part of the path DotNetNuke

Discussion in 'Third-party applications' started by Arie van Dalen, Oct 15, 2010.

  1. Running DNN 5.5.0 on Winhost root directory works fine.
    I do have a problem with an item of one of the DNN modules.
    The module is ADefHelpdesk 2.0.0 (adefhelpdesk.com)

    When trying to attach a file to a helpdesk ticket I get the following error message "Could not find a part of the path."
    My file path is "E:\web\xxxxxx\Portals\1\Helpdesk".

    Any idea's on how to fix this problem?

    Regards,
    Arie van Dalen
     
    Last edited by a moderator: Oct 14, 2015
  2. Ray

    Ray

    Do you have a URL on how we can replicate this error on our end?
     
  3. Ray

    Ray

    You're going to have to check the ADefHelpdesk module and check the path it is set for. You may think that the path is what you think it is but obviously it is going to another path.

    Try setting up a simple app for ADefHelpdesk and troubleshoot it that way.

    It is difficult to troubleshoot a full blow application. Its much simpler when you create a smaller test app.
     

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