Contact form not working

Discussion in 'General troubleshooting' started by canann, Jan 27, 2012.

  1. canann

    canann

    I have been having some problems with getting a contact form to work - it appears as tho it is working but it does not send the email. I have tried various forms but to no avail.
    I was wondering if there was something I have to set in the site!

    the url is : frogshollow.com

    If anyone could look at this it would be appreciated.
     
    canann, Jan 27, 2012
    #1
  2. jimmywh

    jimmywh

    Looks like you are using PHP, have you seen our knowledge base article on this?

    Also are you getting any error messages?
     
    Last edited by a moderator: Oct 14, 2015
    jimmywh, Jan 27, 2012
    #2
  3. canann

    canann

    Thanks I am not getting any errors - in fact it looks like everything works but no email is ent/received. I have looked at the nba but am not quite sure what is wrong.
     
    canann, Jan 27, 2012
    #3
  4. Elshadriel

    Elshadriel Winhost Staff

    I took a quick peek at your contact form but don't see that you've set an SMTP server?
     
    Elshadriel, Jan 27, 2012
    #4
  5. canann

    canann

    I don't remember having to do that before - and dont know how - can you enlighten me and show me what has to change.
     
    canann, Jan 28, 2012
    #5
  6. Elshadriel

    Elshadriel Winhost Staff

    My strength is not php, but our Knowledge Base article should help you. Upon quick glance, I couldn't find any reference to a mail server such as mail.HostingAccountDomain.com
     
    Last edited by a moderator: Oct 14, 2015
    Elshadriel, Jan 28, 2012
    #6
  7. canann

    canann

    Thanks I will check that out - what does the SMTP do on the IIS manager?
     
    canann, Jan 30, 2012
    #7

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