Can't recieve emails - Delivery Status Notification (Failure)

Discussion in 'Email' started by 0026596, Jun 27, 2013.

  1. I can't recieve emails (smartermail manager) when i send the mails from my Hotmail i get a Delivery Status Notification (Failure) see below, can anyone help:

    Received: from DUB113-W103 ([]) by with Microsoft SMTPSVC(6.0.3790.4675);
    Thu, 27 Jun 2013 05:27:57 -0700
    X-TMN: [WeSp4/6oY0U0gc1Ds/3wCvYaqBc77t+L]
    X-Originating-Email: []
    Message-ID: <DUB113-W103568A586ADA63AE0F9D5E81750@phx.gbl>
    Content-Type: multipart/alternative;
    From: Adri Van den berg <>
    To: "" <>
    Subject: RE: test
    Date: Thu, 27 Jun 2013 14:27:57 +0200
    Importance: Normal
    In-Reply-To: <6c2fc0de$42d5f476$4afcf3ce$@com>
    References: <6c2fc0de$42d5f476$4afcf3ce$@com>
    MIME-Version: 1.0
    X-OriginalArrivalTime: 27 Jun 2013 12:27:57.0305 (UTC) FILETIME=[C13F0E90:01CE7331]

    Content-Type: text/plain; charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable

    test retour
    Subject: test
    Date: Thu=2C 27 Jun 2013 05:26:13 -0700



    Content-Type: text/html; charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable

    .hmmessage P
    font-size: 12pt=3B
    <body class=3D'hmmessage'><div dir=3D'ltr'>test retour<br>&nbsp=3B<BR><div>=
    <hr id=3D"stopSpelling">From:<br>To: vandenberg-f=<br>Subject: test<br>Date: Thu=2C 27 Jun 2013 05:26:13 -0700<=
    br><br><span style=3D"font-family: Arial=2C Helvetica=2C sans-serif=3B font=
    -size: 10pt=3B"><br>=0A=
    <div></div></span></div> </div></body>

  2. I see that your domain name’s ( MX records do not point to our mail servers; therefore you will not be able to receive any email in the SmarterMail web interface.

    If you wish to use our mail servers for your domain email, please login to your DNS server and update the MX records for your site. You can use the MX records provided in the ‘DNS Manager’ link in the control panel for reference.
    Last edited by a moderator: Oct 14, 2015
    Michael likes this.
  3. ComputerMan

    ComputerMan Winhost Staff

    The domain name: isn't using our name servers and thus not using our DNS server.

    Right now the MX records for the domain name: is pointing to a different mail server that doesn't belong to us.

    If you're ready to host the domain name with our hosting services. Then update the name servers with your registrar and change them to the following:

    Last edited by a moderator: Oct 14, 2015
    Michael likes this.
  4. i win, i posted first!! :)
    Michael likes this.
  5. ComputerMan

    ComputerMan Winhost Staff

    I'll let 0026596 decide what reply wins ;)
    Michael likes this.
  6. Dear Both,

    I have used the solution of computerman and it worked perfect,

    many thanks

    Last edited by a moderator: Oct 14, 2015
    ComputerMan likes this.

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