Hi, I've just purchased my hosting plan in less than an hour and trying to connect to my ftp without success. everytime I try, it is timed out. Ftp software: AceFTP The credential I'm using are: ftp account: ftp.xxxxxxxxxxxxxxxxx.com port: 21 username: XXXXXXXXXXXXX password: XXXXXXXXXXXXX here is the log Connecting to ftp.xxxxxxxxxxxxxx.com on port 21. Attempt 1 of 3... Operation timed out Delaying for 30 seconds before next attempt... Connecting to ftp.xxxxxxxxxxxxxx.com on port 21. Attempt 2 of 3... Operation timed out Delaying for 30 seconds before next attempt... Connecting to ftp.xxxxxxxxxxxxxx.com on port 21. Attempt 3 of 3... Operation timed out Unable to connect to ftp.xxxxxxxxxxxxxx.com within 3 attempts Any help? Thanks
There is not enough information to solve your FTP problem. I will need you to provide the full FTP log and do not "x" out the information else I will not know what it is pointing to.
I try it today and I worked. I believe it was a matter of time. I could have waited few hours before attempting to log in. I did use the secondary ftp yesterday to upload my files. Thanks
I had the same problem, the way I fixed it was to update my ftp password. After I did that I could could access the primary ftp site.