Cannot connect to FTP server

Discussion in 'General troubleshooting' started by TimM, Nov 8, 2018 at 7:22 PM.

  1. I recently signed up to winhost. I purchased my domain from godaddy prior to signing up.

    I have not been able to connect to the ftp server listed on my winhost site control panel (ftp.godflood.com) using either visual studio or coffecup ftp.

    When I attempt to ping ftp.godflood.com from a cmd prompt, I get an error that the ping request could not find host. However, it pings successfully at www.godflood.com

    Also if i go to the website url, I see a standard godaddy page indicating the site is still parked for free by them.

    Do I have to transfer my domain to winhost, or is there something else I am missing?
     
  2. After more research, i realize that i need to change my nameserver on godaddy. I've just completed this step and will see if this fixes the problem.
     
  3. Elshadriel

    Elshadriel Winhost Staff

    Changing the name servers should fix the problem.
     
    ComputerMan likes this.
  4. Yes, that did the trick.
     
    ComputerMan likes this.

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