How do you use the protected senders filter rule along with other filter rules? I have tried putting the protected senders rule as number one on the list, but if I do, it ignores my other filter rules. If I put as last, then the protected senders go to the deleted. My strategy is to have a filter rule to delete all "message is automated" emails. However, I want to protect my protected senders.
I am assuming you are speaking of SmarterMail. Try going to the Trusted Sender list and place the email address there.
spam rule Ray, I tried the full email address in protected senders. But now nothing is being filtered. It seems to be disregarding my second rule which combines two things: (1) Message is automated - move to delete folder (2) Contains specific words - move to delete folder
I set the spam filter, and everything is still leaking through filter. It is disregarding the 2nd separate rule.
I just tested your account [email protected]. I sent a test email from Winhost's gmail test account. I sent it to [email protected]. In the subject line and body I typed 'viagra' and it forwarded it to the deleted box. Log into the smartermail for [email protected] and check for yourself.
Yes, I saw the test. I can get the second rule (i.e., contains specific words and message is automated) to work when it is by itself. However, when I add the trusted senders rule, it disregards the second rule. Today, for instance, my Inbox was full of the viagra automated messages. I can get these to filter when I delete the trusted senders rule. The question is how do I get them both to work together?
Post some of the email headers of the spam you are getting on the thread. What I suspect is happening is someone is forging there From or Reply to address with your email address. This is a weakness with SMTP and I'm afraid it cannot be stopped.
Here is a header Return-Path: <[email protected]> Received: from 203.121.26.6 [203.121.26.6] by m01.internetmailserver.net with SMTP; Wed, 19 May 2010 17:25:51 -0700 From: "Pfizer-certified Viagra online" <[email protected]> To: [email protected] Subject: For garyt - Get 83% discounts today. wrong The Date: Thu, 20 May 2010 08:27:02 +0800 MIME-Version: 1.0 Content-Type: text/html; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit X-SmarterMail-Spam: SPF_None, SpamCop, Reverse DNS Lookup, SpamAssassin 37.8125 [raw: 12.1], DK_None X-SmarterMail-TotalSpamWeight: 0 (Trusted Sender)
Yeah it does look like someone is forging their From address with your email address. try looking at this kb article. http://support.Winhost.com/KB/a540/i-received-bounced-message-an-email-that-i-did-not.aspx You may want to try and find the owner of this IP address 203.121.26.6. If you can find the ISP that holds this IP address you should be able to contact them and let them know that someone who is using this IP address is sending out spam with your email address. Hopefully it is a customer of there's and they can either put a stop to it or even suspend that account.
