Cannot uninstall/remove Drupal files

Discussion in 'Third-party applications' started by MAKdev, Dec 18, 2016.

  1. Tried installing Acquia Drupal 7 via the App Installer (Using mySQL)
    Had some difficulties and decided to remove it and start anew.

    Dropped the tables in mySQL, and tried to remove the appdirectory.

    PROBLEM:
    the "sites" folder doesn't delete
    REASON:
    505 access denied for files
    /sites/default/settings.php and
    /sites/default/files/.htaccess

    "QaD" work-around: renamed the "sites"-folder.

    BUT: hate QaD and leaving loose ends!

    Any ideas how gain acccess to remove these files?

    All suggestions welcome! Thank you!
     
  2. Elshadriel

    Elshadriel Winhost Staff

    Please open up a support ticket to have us reset your permissions and/or remove the files for you.
     

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